MaintainIT Project Gears Up to Support Public Access Computing

I got an e-mail tonight from Franziska Marks, Senior Communications Manager at CompuMentor (and home of TechSoup & the TechSoup NetSquared Initiative), about the newly created MaintainIT Project, promoting sustainable best practices and models of technical support for public libraries. They have just launched their “Share your story” campaign to collect stories on the challenges surrounding keeping public access computers running as well as successes and lessons learned. The information collected will be distilled into a series of how-to guides tailored to the specific technical support needs of different types of public libraries.