Assistant Director, Technology Service Development. LYRASIS — September 2010 to present
Analyze, recommend, initiate, and coordinate plans for the introduction and use of new information technologies and services by LYRASIS member institutions. This will entail serving as a key contact with libraries, library consortia, information and library associations and standards group initiatives, information and library hardware and software, and database vendors. It also will require providing leadership and support of LYRASIS committee, task force and other planning groups.
Assistant Director for New Service Development. OhioLINK — January 2007 to September 2010
Analyze, recommend, and coordinate plans for the introduction and use of new information technologies and services by OhioLINK and its member institutions. Responsibilities include:
- Actively work with staff and the strategic vision task forces by proposing new ideas, plans, and projects into their processes
- Oversee the development and implementation of a discovery layer across all OhioLINK content
- Communicate OhioLINK needs and desires for the Ohio Board of Regents shared infrastructure with OARNET project management staff
- Track progress and ensure OhioLINK's needs are met in the electronic textbook pilots
- Explore collaborations with university presses
- Coordinate activities in support of the accessible textbook initiative
- Track and monitor new standards, projects, and concepts
Assistant Director for Multimedia Services. OhioLINK — January 2005 to January 2007
Planned OhioLINK's next generation statewide institutional repository and multimedia database management system. Responsibilities included:
- Stewarding and expanding of the Digital Media Center, a statewide central repository that contains commercial and member-supplied images, audio, video, satellite and other forms of multimedia
- Developing concepts and supervised programmers for the Digital Resource Commons (DRC), a more robust content management service and repository that supports storage, distribution, publication, and long-term preservation of the educational and research materials of participating institutions
Assistant to the Director for Technology Initiatives. University of Connecticut — January 2004 to December 2004
Lead and participated in technology initiatives that enhance the University Libraries' services. Responsibilities included:
- Collaborating with other library units to ensure that the full range of library expertise and resources were applied to building and managing technology initiatives that enhance the University Libraries' services
- Leading or serving on library teams and in this role applied a wide range of skills and techniques in the areas of teaming and project management
- Representing the Director in technology-related meetings, forums and projects external to the Libraries, including the Boston Library Consortium, the New England Council of Presidents, University Information Technology Services and other University settings
- Writing grant proposals and actively seeking funding sources for select University Libraries' projects and initiatives
- Participating in electronic forums as well as regional and national meetings concerning the conception, development, adoption and implementation of library technology standards, products and best practices, representing the University's interests in such settings
- Seeking opportunities for university, statewide, national and international partnerships
- Exploring issues surrounding the application of technology to academic/research libraries, anticipating future trends in an evolving information environment, and working to share that knowledge through regular presentations and publications
Area Head for Library Information Technology Services. University of Connecticut — 2002 to 2004
Administered, coordinated and provided leadership in policy and program development for the Information Technology Services area. Responsibilities included:
- Establishing and maintaining Area goals, priorities and programs consistent with the University Libraries' mission and strategic initiatives
- Supervising all Area staff, including hiring, training, revising job descriptions and setting goals and objectives for all personnel. Facilitating the Area's Steering Council and supporting the Area's self-managed operational teams
- Administering and overseeing Area operations including process analysis, resource allocation and evaluation of services
- Participating in the development, testing and documentation of projects and coordinating the transition to production. Mentoring or leading teams assembled from various library and campus areas and guiding projects from concept to completion
- In the role of project leader, developing plans, facilitating a team-oriented process leading to consensus-driven decision-making, ensuring the creation of a system acquisition and maintenance strategy, coordinating tasks and supervising staff members assigned to projects
- Actively pursuing partnership opportunities with University departments and external institutions as well as opportunities that enhanced the visibility of the library's information systems and services
Computer Services Librarian. University of Connecticut School of Law — 2000 to 2002
Provided library-focused computer services as well as web site development and academic/administrative computing support for the law school campus. Responsibilities included:
- Overseeing all library computing/networking services including CD-ROMs, Internet resources, computer assisted legal research and instruction tools and related telecommunication facilities
- Managing and providing technical support for the library's Innovative Interfaces integrated library system and leading development of the WebPAC interface and related components
- Developing and managing the library and law school web sites, including coordination of content from administrative offices, student groups and other contributors to the site
- Supervising student employees
- Evaluating technology needs of the library, academic and administrative computer users; analyzing, recommending and maintaining hardware, software and data communication products used in the library and administrative departments
- Coordinating with law school academic and administrative departments to implement and maintain administrative database tools and systems
Library Systems Manager. Case Western Reserve University — 1995 to 2000
Responsible for information technology research and development which included analyzing, evaluating, recommending, beta-testing, developing, implementing, maintaining and supporting advanced-technology electronic information delivery systems and subsystems for CWRUnet as a part of the CWRU Electronic Learning Environment. Responsibilities included:
- Developing and integrating leading-edge technologies into the Electronic Learning Environment
- Implementing, maintaining and improving information delivery services, including the CWRU/OhioLINK Innovative Interfaces integrated library system and other related systems
- Supervising professional and student employees
- Developing, testing and implementing unique and creative local software solutions when necessary to integrate and facilitate the use of new technologies as part of the research and learning activities of the university
- Coordinating the implementation of collaborative online resources in the libraries of the University Circle institutions
- Performing general technical support and training sessions for staff using the online systems and network applications
- Working with corporations and technology providers to beta test promising pre-release information technologies. Providing analysis, compiling feedback and actively campaigning for modifications necessary to develop useful applications for CWRU and the wider library community
Library Systems Manager. Miami University — 1991 to 1995
Responsible for directing all areas of the Library Systems Office, including computer room operations, hardware and software maintenance, networking and telecommunications and system administration. Responsibilities included:
- Maintaining the security, integrity and availability of the local INNOPAC library automation system, including maintenance of software configuration and tables, password authorizations, tape loads and profile changes
- Supervising professional and student employees
- Writing custom code and installing software and hardware systems for patron access to electronic information and administrative staff functions in support of the library mission
- Installing and maintaining a CD-ROM Local Area Network based on the Novell LAN protocol and Gandalf Starport VT100-to-MSDOS gateway system
- Managing public and library administrative networks
- Serving as the technical contact to systems-related vendors and organizations, both on and off-campus (most notably, serving on the OhioLINK Technical Advisory Committee and as Miami's representative on the OhioLINK Lead Implementors group)