A Walk Through the Vancouver Public Library

I’m in Vancouver, British Columbia, for the Access 2011 meeting which starts tomorrow. Coming across from the eastern timezone I had to come a day early, so — being a self-confessed library nerd — I checked out the Vancouver Public Library. I’m impressed with not only the physical structure but also the obvious degree of community engagement. The Central Library was very busy on a Tuesday afternoon, and first impressions are that it is beloved by its patrons. Included below are some pictures and some notes; some of the pictures have annotations — you can mouse over the boxes to see them. You can also click on the pictures to go to larger versions on Flickr.

Teaching Search Engine Literacy with A Google A Day

A Google a Day screenshot

Back in April, Google announced its announced its A Google a Day project as “a new daily puzzle that can be solved using your creativity and clever search skills on Google.” For example, today’s question is “This planet’s slow retrograde rotation results in the universe’s longest day. How many Earth days equal one day here?” I solved this puzzle by first searching for “planet retrograde rotation” and found that Venus and Uranus are the planets that rotate counter to other planet rotations in our solar system. Then I searched for “planet rotation rate” and found a nice table in Wikipedia that showed the rotation periods of major objects in our solar system. A quick peek at the history of that wikipedia page shows that it hasn’t been tampered with recently, so I’m pretty sure the answer is 243 — the number of Earth days it takes Venus to complete one full rotation. And, sure enough, that’s the answer! Each question comes with a brief description of how one can find the answer, so if someone gets stuck they can see hints on how to find the answer. And the questions use Google offerings other than just search; for example, the last Saturday’s question uses Google Translate and the one from July 6th uses Google Maps.

When this first came out I thought it was a stunningly good way to demonstrate the kinds of search skills that libraries teach patrons when demonstrating how to use the internet. So I sent a message to the generic service address and started a conversation with a product marketing manager at Google. After some back-and-forth with him and other librarians, it does seem like there is a possibility of a really neat collaboration. To start us off, Google put together the information below on how to embed the question in library websites (see below). On a conference call with other librarians we also talked about possibilities like a categorization of questions (so if you wanted a chemistry question or one that uses Google Street View you would be able to find it quickly) and “guest written” questions based off of real life reference interviews.

Encryption of Patron Data in Modern Integrated Library Systems

“How much effort do you want to spend securing your computer systems? Well, how much do you not want to be in front of a reporter’s microphone if a security breach happens?” I don’t remember the exact words, but that quote strongly resembles something I said to a boss at a previous job. Securing systems is unglamorous detail work. One slip-up plus one persistent (or lucky) attacker means years of dedicated efforts are all for naught as personal information is inadvertently released. See, for example, what happened recently with Sony Online Entertainment’s recent troubles.

Full Text of ARL SPEC Kit 278 on Library Patron Privacy Now Online

Almost a decade ago while at the University of Connecticut I conducted a survey of ARL libraries on their patron privacy practices. The full text of that survey and ARL member responses are available from Google Books and from HathiTrust. Lee Anne George of ARL confirmed via e-mail that permission has been given for full view of SPEC Kits up through 2005 as well as other ARL publications. Lee Anne said that there are over 400 titles now in full view.

The Challenges and Rewards of Open Source

Note!Below is the text of an article I wrote for the LYRASIS member newsletter in which I talk about how a community of users of open source software is as important (if not more so) than the code. I’m reposting it here for the DLTJ readership.



One of the challenging and rewarding aspects of open source software is building and sustaining the community that surrounds the software. It is challenging because people and institutions use open source software for a variety of reasons. For some, having the computer source code means that they are empowered to adapt the software to fit their needs. For others, contributing talent and budget to a communal effort – something arguably aligned with the general ethos of libraries – means that ultimately a better solution is created for their own users. Yet another group sees an open source solution as simply the best tool to solve a particular problem.

A History of the OCLC Tax-Exemption Status

One of the baffling elements I’ve found in discussions of the history of OCLC is that of its tax exempt status under Ohio law. The latest example of this comes from documents filed in the SkyRiver/Innovative-vs.-OCLC case that make disparaging remarks about how OCLC got its state tax-advantaged status. (The text of the remarks in those documents are included below.) I was curious about this a while back and so did some research on the topic. I had set it aside and forgotten about it until this latest lawsuit brought it up again. So, to set the record straight, here is at least one version — hopefully written from a neutral perspective — of what happened nearly three decades ago.

Views on Sharing (or, What Do We Want From OCLC?)

Within the span of a recent week we’ve had two views of the OCLC cooperative. In one we have a proposition that OCLC has gone astray from its core roots and in the other a celebration of what OCLC can do. One proposes a new mode of cooperation while the other extols the virtues of the existing cooperative. Both writers claim — independently — to “talk to librarians” and represent the prevailing mood of the profession. Can these two viewpoints be reconciled?

Early September Summary of the SkyRiver/Innovative vs. OCLC Case

On September 9th, OCLC filed its first substantial response with the court to the antitrust lawsuit file by SkyRiver and Innovative Interfaces. And in a motion where OCLC requests a change of venue from the Northern District of California to the Southern District of Ohio — something seemingly mundane — they certainly pulled no punches:

Through a lengthy recitation of inaccurate facts, Plaintiffs allege six claims against OCLC. In short, Plaintiffs allege that OCLC, a forty-year old non-profit entity, is making it difficult for Innovative and its one-year old sister-company, SkyRiver, to compete and gain market share in the ILL, ILS, and the online cataloging library world. Through a variety of uncited references in their Complaint to “prominent library-related internet blogs,” unnamed commentators, and unattributed articles and reports, as well as through creating an anti-OCLC website, Plaintiffs have levied a propaganda war on OCLC simply because Plaintiffs have been unable to compete successfully with OCLC’s membership base and bibliographic data which OCLC earned through forty years of dedicated service to its member libraries.SkyRiver Technology Solutions, LLC et al v. OCLC Online Computer Library Center, Inc. Filing: 16. Page 4. Retrieved from Justia Docs on 18-Sep-2010. (link added)