Using Twitter For Service Outage Awareness

Emily Clasper of the Suffolk County Library posted about some work she had done to embed status messages in the catalog using Twitter. This sounded like a really great idea because it is an out-of-band (e.g. something that doesn’t rely on OhioLINK infrastructure for reporting downtimes) way to get messages to member staff and users. But I didn’t get a chance to work on my implementation for a while, so for over a year ideas have bubbled around in my head about ways to apply this technique and improve on it. I finally carved out some spare time to actually work on it, and came up with my take on the concept. The result is the OhioLINK Status-Via-Twitter service.

A demo of the TwitterJS implementation using a copy of the OhioLINK homepage.