Open Library Environment Final Report Draft Released

Over the weekend, the folks at Duke University coordinating the development of the OLE Project Design Final Report released a draft for public comment. Weighing in at 100 pages (don’t let that put you off — there are lots of pictures), it represents the best thinking of a couple dozen individuals listening to hundreds of professionals working in libraries. Participants were challenged to consider not only their existing environments and workflows, but also how things could be put together differently. And “differently” — in this context — means thinking about tighter integration with information systems and processes at the host institution.

Shared Twitter Updates Done Right: The Case of NPRTechTeam

Image capture of NPR Tech Team Twitter account.

Image capture of NPR Tech Team Twitter account.

All day today, the staff at NPR’s Digital Media team have been preparing to launch a new version of their website, and we’ve been able to follow along via tweets on the NPRTechTeam Twitter account. It looks like it was a marathon 11-hour effort, but in the course of doing so two members of the team — Andy Carvin (acarvin on Twitter) and Daniel Jacobson (daniel_jacobson on Twitter) — have been posting regular updates. Clearly the two of them are sharing the NPRTechTeam Twitter account, and just as clear is who is doing the tweeting. Each of them use either their initials or (more commonly) their Twitter user IDs to sign each tweet. As compared to my recent post about Clinical Reader’s practices, this is a much cleaner approach and inspires confidence in the content being portrayed.

The new NPR site is now live. Kudos to the team for bringing the new site to its opening, and in doing so showing good practices for shared Twitter accounts.

OhioLINK Has Moved!

My place of work has moved to office space in downtown Columbus. If you have saved contact information for me, please update it. Those connected to me via Plaxo will get updated information automatically.

These Parts Have Changed


Work address: 35 E. Chestnut St, 8th Floor, Columbus, OH 43215-2541
Phone number: 614-485-6725

These Parts Haven’t Changed


E-mail address: peter@OhioLINK.edu
Fax: 614-728-3610

On the Pitfalls of Social Media: Learning from Clinical Reader

As a youth I remember intently studying the troubles of others — what they did when they got into trouble and how they got out of it. If the saying “You Learn From Your Mistakes” was so true, I wanted to be able to learn from the mistakes of others. I don’t do that as much anymore — probably because I have more than enough of my own mistakes now to learn from — but every once in a while a situation comes up where this urge strikes. The case of Clinical Reader resurfaced that youthful urge.

On the Pitfalls of Social Media: The Case of Clinical Reader

As libraries feel the need to join the social media landscape to meet a segment of their user population already there, it is useful to step back and get acclimated. There is a pace of information flow that is unlike anything else in the physical world, and a minor incident — be it an ill-advised policy decision or an unfortunate slip of the tongue — can quickly spiral out of your control. And that is probably the key word: control. You don’t, can’t, and won’t have it. It isn’t the nature of this media. “Damage control,” if you want to think of it like that, is honest, sincere, decisive, and quick communication with your users. As a counter example, I offer the case of Clinical Reader.