Over the weekend, the folks at Duke University coordinating the development of the OLE Project Design Final Report released a draft for public comment. Weighing in at 100 pages (don’t let that put you off — there are lots of pictures), it represents the best thinking of a couple dozen individuals listening to hundreds of professionals working in libraries. Participants were challenged to consider not only their existing environments and workflows, but also how things could be put together differently. And “differently” — in this context — means thinking about tighter integration with information systems and processes at the host institution.
The new NPR site is now live. Kudos to the team for bringing the new site to its opening, and in doing so showing good practices for shared Twitter accounts.
My place of work has moved to office space in downtown Columbus. If you have saved contact information for me, please update it. Those connected to me via Plaxo will get updated information automatically.
These Parts Have Changed
Work address: 35 E. Chestnut St, 8th Floor, Columbus, OH 43215-2541
Phone number: 614-485-6725
These Parts Haven’t Changed
E-mail address: peter@OhioLINK.edu
As a youth I remember intently studying the troubles of others — what they did when they got into trouble and how they got out of it. If the saying “You Learn From Your Mistakes” was so true, I wanted to be able to learn from the mistakes of others. I don’t do that as much anymore — probably because I have more than enough of my own mistakes now to learn from — but every once in a while a situation comes up where this urge strikes. The case ofresurfaced that youthful urge.
As libraries feel the need to join the social media landscape to meet a segment of their user population already there, it is useful to step back and get acclimated. There is a pace of information flow that is unlike anything else in the physical world, and a minor incident — be it an ill-advised policy decision or an unfortunate slip of the tongue — can quickly spiral out of your control. And that is probably the key word: control. You don’t, can’t, and won’t have it. It isn’t the nature of this media. “Damage control,” if you want to think of it like that, is honest, sincere, decisive, and quick communication with your users. As a counter example, I offer the case of Clinical Reader.